CBIZ INNKEEPERS INSURANCE BLOG

Today, bed and breakfast owners and managers are increasingly leveraging AI to remain competitive and meet the evolving needs and expectations of modern travelers. Here’s how:

Moving into 2024, bed and breakfast employers are urged to prepare for impending legal changes including potential overtime rule shifts and evolving employee benefits requirements.

The nature of day-to-day business at an inn puts them at high risk of cyberattacks. By handling enormous amounts of personally identifiable information (PII) and personal financial information (PFI), they’re a lucrative target for cybercriminals.

EVSE stations can cater to different types of guests, improve your image and help you meet sustainability goals. However, the costs and risks of adopting a new and evolving technology can be even more significant if you don’t take all unique considerations into account. As electric vehicle technology advances, you must carefully weigh the potential benefits and costs of EVSE stations at your business.

No hotel, inn, or bed and breakfast is immune to an attack. They all have something an attacker would want because you still accommodate a significant amount of people. 

As a result of the pandemic, we are seeing more and more bed and breakfasts using QR Codes to cut down on daily operations and reduce paper waste. QR Codes are starting to take over the hospitality industry by storm, enhancing guest experience and helping your day-to-day functions. 

Providing safety and protection for your inn and your guests is essential – having a second set of eyes on the property via surveillance devices can help fill that need. You can protect your property and guests while maintaining your distance. Here are a few security measures you can take to protect your bed and breakfast.

Social media provides an accessible platform for advertising and promoting your Bed & Breakfast to an extensive audience. However, many other owners are thinking the exact same way and hopping on the bandwagon. So, how can you stand apart from the competition and attract more guests? Follow these tips to increase your online presence and leverage social media marketing for your Inn. 

With most of corporate America continuing to having to work remotely, there has been a new craving for travel and working on “vacation” which has opened a plethora of opportunities for the Bed & Breakfast industry. Simply introducing more operational technology in your Inn, offering creative packages, or being more flexible with your bookings, could increase your business earnings exponentially. The trends for 2021 are focused on safety and the “new” business traveler.

Phishing attacks are constantly evolving in order to capitalize on our information. Recently, we’ve seen an uptick of scammers sending phishing emails – even Zoom meetings - about the COVID-19 vaccine. As hackers get better and better at their game, it’s important to know how to spot a suspicious email to help your Bed & Breakfast business avoid a cyber breach.