Insights and tips on how to protect your inn or bed & breakfast, giving you and your guests peace of mind.

Ward, Hayden
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10 Amenities & Ideas That Your Guests Will Love You For

Robe and slippers at an inn

Bags are packed and you’re ready to arrive at your destination! Only to realize once you’ve arrived, you forgot something essential. This is something we all can relate to.

As an inn or bed and breakfast owner, you want to ensure guests feel relaxed the instant they walk through the door of your property. Taking time to anticipate their needs and having extra little touches will go a long way. Guests will feel cared for and at ease thanks to your thoughtfulness, making them likely to leave a review and set you apart from the competition.

Always having these items on hand will guarantee extra love from your guests.


1. Phone Chargers

Nothing is worse than reaching your destination and forgetting your phone charger. Make a small investment in an assortment pack of chargers that will work on common devices such as iPhones, Androids, tablets, etc.

2. Bathroom Amenities

As a traveler, it’s easy to forget your toothbrush or one of your travel-sized toiletries. Stocking bathrooms with items such as toothbrushes, toothpaste, soap, lotion and contact solution will make your guests feel at home even if they forgot something. To go the extra mile, include a branded hand sanitizer they can take with them.

3. Earplugs & Sleep Masks

Some people are sensitive to light and noise while sleeping, especially in new places. Set your guests up for a good night's rest with earplugs and sleep masks.

4. Face Masks

After a day of traveling or exploring a new place, guests may be looking for some R&R. Stock up on an assortment of face masks to help them and their skin unwind at the end of the day.

5. Robes & Slippers

Give guests the feeling of luxury and relaxation with cozy slippers and robes. Whether they’re relaxing or getting ready, they’ll be doing it in comfort. These items can also be branded, so when they’re snapping photos of their stay, your logo may make the shot!

6. Treats

Having easy snacks that guests can grab when they get there or if they are on their way out is a simple way to go above and beyond. Try to have a variety of single-served items that cater to multiple dietary restrictions. Don’t forget that chocolate chip cookies can go a long way!

7. Postcards

This extra touch will not only surprise your guests but also their friends and family. Provide local or custom-made postcards. Guest will enjoy sending their love to those not traveling with them. Don’t forget to include postage stamps so guests can send them while they are staying at your property.  

8. Activities for a Day or Night In

Weather can be unpredictable, and sometimes you need an activity to buy some time. Having items like games or putting together themed nights can help keep your guests entertained. Trivia Tuesdays or Game Night Sundays can be a great way to connect with your guests as well.

9. Guest Guides

Consider creating a guide for your guest to act as a digital or paper concierge. Having a well-thought-out guide not only is helpful for your guests, but it’s also a great place to keep important house and safety information.

10. Comprehensive Innkeepers Insurance Coverage

While no one ever wishes for accidents to occur within the warm and welcoming confines of your inn or bed and breakfast property, it's essential to acknowledge that they can happen — often when it’s least expected. Make your establishment a safer place for all by reducing risks and ensuring peace of mind. For additional safety guidance and insurance solutions for your business, connect with a member of our team.

This blog may contain scenarios that are provided as examples only. Coverage is subject to the terms, conditions and exclusions of the policy issued. The information provided is general in nature and may be affected by changes in law or the interpretation of such laws. The reader is advised to contact a professional prior to taking any action based upon this information.

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885.945.5221 | innkeepers@cbiz.com 

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CBIZ Innkeepers Insurance, a division of CBIZ Insurance Services, Inc., is the largest insurer of innkeeper businesses in the United States. As part of an $850 million New York Stock Exchange traded company (CBZ), we developed a specific policy coverage to meet the needs for inns and bed & breakfasts, and the amenities offered by these businesses. Our policy is underwritten by an A.M. Best Rated A++ (Superior) company.

The CBIZ Innkeepers Insurance team knows insurance, specifically the risks and exposures related to beds & breakfasts. We won't confuse you with technical "insurance speak" — our representatives will explain your coverage in simple terms. With hands-on, personal customer service, we guarantee swift communication. As specialists in the industry, we leverage our knowledge and passion to ensure you and your inn are protected.





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