CBIZ INNKEEPERS INSURANCE BLOG

As an inn or bed and breakfast owner, you want to ensure guests feel relaxed the instant they walk through the door of your property. Taking time to anticipate their needs and having extra little touches will go a long way. Always having these items on hand will guarantee extra love from your guests.

Have you taken the time to walk around your inn and identify all the valuables you have collected, inherited or purchased over the years? You may be surprised if you take the time to do so, as most owners don’t realize the number of valuable items they possess.

To combat the risk of fire or inhalation of dangerous carbon monoxide (CO) gas, it’s important for you to make chimney care part of your inn’s maintenance plan. Performing simple safety practices and maintenance on your fireplace can help keep it in good condition, ensuring your guests and property stay safe.

As a result of the pandemic, we are seeing more and more bed and breakfasts using QR Codes to cut down on daily operations and reduce paper waste. QR Codes are starting to take over the hospitality industry by storm, enhancing guest experience and helping your day-to-day functions. 

We have all heard about them, we may even know a few, but handling demanding guests can be a difficult and overwhelming task. When customer reviews have a direct impact on your inn’s business, it can be difficult to establish boundaries with them. You never want an unsatisfied customer, but at what point do you draw the line?

When you are head over heels in love, planning a romantic getaway for the love of your life is the perfect way to celebrate your passion or rekindle your fondness. Inns are the ideal location for hosting such a special visit. Whether it’s helping to plan a proposal, celebrating an anniversary, or Valentine’s Day, enjoy playing cupid for your guests by creating unique packages dedicated to honoring love. 

There is no better time than the holidays to go the extra mile for your guests. Leave them wanting to come back every year to experience the magic of your inn. Capture the spirit of the season and bring joy to your bed and breakfast with these ideas.

Eco-friendly and sustainability are common terms used on packaging when purchasing goods such as appliances, air-conditioning units, wood materials, and even fabrics. Often, they are associated with saving money. The ever-changing climate has created a desire for a more conscientious lifestyle. Take a look around your Inn and see where you can save money, protect the earth’s resources, and potentially reduce your risks. Celebrate Earth Day, by going green using these simple 12 tips.

With most of corporate America continuing to having to work remotely, there has been a new craving for travel and working on “vacation” which has opened a plethora of opportunities for the Bed & Breakfast industry. Simply introducing more operational technology in your Inn, offering creative packages, or being more flexible with your bookings, could increase your business earnings exponentially. The trends for 2021 are focused on safety and the “new” business traveler.

As an innkeeper, you have a vested interest in making sure your property is safe and secure. Naturally, you want to protect your guests, avoid costly damage, and other problems whenever possible. Fortunately, advances in smart technology offer Bed & Breakfast owners a means to identify and address potential issues early when they are most manageable.