CBIZ INNKEEPERS INSURANCE BLOG

All feedback, whether positive, constructive or negative, is beneficial. Reviews provide you with a better idea of what guests enjoyed versus what needs improvement. When navigating the world of reviews for your business, keep these tips in mind.

Have you ever experienced a potential guest who sounded extremely interested in staying at your accommodation, asks a ton of questions and then disappears? You may have even reached out after the radio silence and still nothing. Simply put—you’ve been ghosted.

Many people are distressed when they file an innkeeper insurance claim given that these claims typically follow a devastating event such as a property fire, disastrous weather or a guest injury. To help you file a claim with ease, we’ve compiled some useful information to make the best of this trying experience.

Seemingly minor issues—such as stray cords, dust buildup or leaky faucets—can spiral into significant problems if left unnoticed. By conducting an annual safety audit, you can help keep your property safe and secure, reducing the risk of guest injuries, lawsuits, property damage and costly insurance claims.

While most businesses serve alcohol without incident, the harsh reality is that lawsuits related to liquor liability are filed each day. All it takes is a single liquor liability claim to put your entire business at risk. To help your Inn navigate the risks associated with serving alcohol, we’ve put together a few steps you can take to mitigate the risk of facing a costly lawsuit or insurance claim.

With decades of experience helping owners insure their most prized assets, we have seen it all and spoken to many amazing people. We have noticed they focus their efforts on these 5 perspectives/habits. Follow these 5 insider tips to help run a successful Inn business.

As a result of the pandemic, we are seeing more and more bed and breakfasts using QR Codes to cut down on daily operations and reduce paper waste. QR Codes are starting to take over the hospitality industry by storm, enhancing guest experience and helping your day-to-day functions. 

Many inn businesses employ at least one individual who is essential to the company’s success. This person may be a partner, owner or another individual who is crucial to the inn. If this person unexpectedly leaves the organization—due to a death, disability or immediate resignation—it may be hard for the bed and breakfast to survive.

Offering employee benefits can be extremely beneficial to your inn business. Though they may sound complicated or even expensive, they have the ability to improve several areas within your business such as hiring and retaining employees. The process of selecting, implementing and administering a benefits program can take time, however, once you get it right, it can actually help you in more ways than one.

When starting a bed and breakfast, there are many things you have to consider. To help reduce the chance of headaches you may have when beginning this exciting venture, we’ve compiled our best tips for getting started on the right foot.